Privacy Policy


Privacy Policy โ€“ Falcon Clothing



At Falcon Clothing, your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information.



1. Information We Collect



  • Personal information you provide: name, email, phone number, shipping and billing address, and payment details.
  • Automatically collected information: IP address, browser type, device type, pages visited, and interactions on our website.
  • Third-party services: Shopify and other payment providers may collect and process personal information to complete your transactions.




2. How We Use Your Information



We use your information to:


  • Process orders, payments, and returns.
  • Communicate updates, promotions, and order-related notifications.
  • Improve website functionality, services, and customer experience.
  • Comply with legal obligations, including tax and GST regulations.




3. Sharing Your Information



We do not sell or rent your personal information. We may share information with:


  • Service providers: Shopify, payment gateways, and delivery partners for fulfilling orders.
  • Legal authorities: When required by law or to protect our rights.




4. Cookies and Tracking



  • We use cookies and tracking technologies to improve website performance and personalize your experience.
  • Pixel tracking (Facebook, Instagram) may be used for advertising and analytics.
  • You can disable cookies in your browser settings, but this may affect website functionality.




5. Data Security



  • We implement reasonable technical and organizational measures to protect your data.
  • However, no method of transmission over the Internet is 100% secure.




6. Retention of Data



  • Personal information is retained only as long as necessary for business operations, legal obligations, or dispute resolution.




7. Your Rights



  • You can request access, correction, or deletion of your personal data by contacting us at falconmensattire@gmail.com.
  • You may also opt-out of marketing communications at any time.




8. Childrenโ€™s Privacy



  • Our services are not intended for children under 18.
  • We do not knowingly collect personal information from children.




9. Changes to Privacy Policy



  • Falcon Clothing may update this Privacy Policy.
  • Updates will be posted on this page with the effective date.






Shipping Policy โ€“ Falcon Clothing



At Falcon Clothing, we want your orders delivered fast and safely.



1. Delivery Areas



  • Tamil Nadu: 2-day delivery
  • Rest of India: 3โ€“5 day delivery




2. Shipping Charges



  • We provide free shipping on all orders.




3. Processing Time



  • Orders are processed within 24โ€“48 hours of payment confirmation.
  • Processing may take longer during holidays or high-volume periods.




4. Shipping Partners



  • We use trusted courier services to ensure safe delivery.
  • Falcon Clothing is not responsible for delays caused by courier partners, customs, or events beyond our control.




5. Tracking Orders



  • A tracking number will be shared via email or SMS once your order ships.
  • You can track your order using the courierโ€™s website or app.




6. Damaged or Incorrect Items



  • If your order arrives damaged or incorrect, please contact us within 48 hours with a short unpacking video.
  • We will provide a replacement or store credit after verification.




7. Returns



  • Returns are accepted within 7 days in accordance with our Return & Store Credit Policy.


Want to contact us regarding your privacy or personal data? Check our Contact Page for all store contact information.