Privacy Policy
Privacy Policy โ Falcon Clothing
At Falcon Clothing, your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
- Personal information you provide: name, email, phone number, shipping and billing address, and payment details.
- Automatically collected information: IP address, browser type, device type, pages visited, and interactions on our website.
- Third-party services: Shopify and other payment providers may collect and process personal information to complete your transactions.
2. How We Use Your Information
We use your information to:
- Process orders, payments, and returns.
- Communicate updates, promotions, and order-related notifications.
- Improve website functionality, services, and customer experience.
- Comply with legal obligations, including tax and GST regulations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
- Service providers: Shopify, payment gateways, and delivery partners for fulfilling orders.
- Legal authorities: When required by law or to protect our rights.
4. Cookies and Tracking
- We use cookies and tracking technologies to improve website performance and personalize your experience.
- Pixel tracking (Facebook, Instagram) may be used for advertising and analytics.
- You can disable cookies in your browser settings, but this may affect website functionality.
5. Data Security
- We implement reasonable technical and organizational measures to protect your data.
- However, no method of transmission over the Internet is 100% secure.
6. Retention of Data
- Personal information is retained only as long as necessary for business operations, legal obligations, or dispute resolution.
7. Your Rights
- You can request access, correction, or deletion of your personal data by contacting us at falconmensattire@gmail.com.
- You may also opt-out of marketing communications at any time.
8. Childrenโs Privacy
- Our services are not intended for children under 18.
- We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
- Falcon Clothing may update this Privacy Policy.
- Updates will be posted on this page with the effective date.
Shipping Policy โ Falcon Clothing
At Falcon Clothing, we want your orders delivered fast and safely.
1. Delivery Areas
- Tamil Nadu: 2-day delivery
- Rest of India: 3โ5 day delivery
2. Shipping Charges
- We provide free shipping on all orders.
3. Processing Time
- Orders are processed within 24โ48 hours of payment confirmation.
- Processing may take longer during holidays or high-volume periods.
4. Shipping Partners
- We use trusted courier services to ensure safe delivery.
- Falcon Clothing is not responsible for delays caused by courier partners, customs, or events beyond our control.
5. Tracking Orders
- A tracking number will be shared via email or SMS once your order ships.
- You can track your order using the courierโs website or app.
6. Damaged or Incorrect Items
- If your order arrives damaged or incorrect, please contact us within 48 hours with a short unpacking video.
- We will provide a replacement or store credit after verification.
7. Returns
- Returns are accepted within 7 days in accordance with our Return & Store Credit Policy.
Want to contact us regarding your privacy or personal data? Check our Contact Page for all store contact information.